Summary: The Housing Solutions Officer role focuses on supporting the development of homeless services in Middlesbrough, specifically within the ACT (Accessing Change Together) Service. The position requires individuals with experience in statutory homeless settings to manage cases proactively, ensuring short stays in interim accommodation and conducting homelessness assessments. The role emphasizes collaboration with various services to improve outcomes for service users facing homelessness, domestic abuse, and substance misuse. Development opportunities and a blended working environment are offered to new staff members.

Key Responsibilities:

• Lead responsibility for individuals placed in interim accommodation, ensuring short stays and proactive case management.
• Regular face-to-face and telephone contact with service users.
• Revision of Personal Housing Plans (PHPs) and collaboration with Community Interventions and Brokerage Officers.
• Conduct homelessness assessments in line with the Homelessness Reduction Act 2017 and Domestic Abuse Act 2021.
• Make necessary statutory decisions throughout the application process.
• Work collaboratively with council services, including Adult and Children’s Social Care.

Key Skills:

• Experience in a statutory homeless setting.
• Ability to work effectively with a range of services.
• Strong communication skills for regular contact with service users.
• Knowledge of homelessness assessments and relevant legislation.
• Skills in case management and collaborative working.
• Resilience and creativity in supporting service users.

Salary (Rate): 31086.00

City: Middlesbrough

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other