Housing Solutions Officer
Posted Today by Adecco
£245 Per day
Inside
Hybrid
Ealing, London
Summary: Adecco is seeking experienced Housing Solutions Officers to join a Housing Demand team within a London local authority. The role focuses on preventing and relieving homelessness while supporting vulnerable residents. Candidates should have a strong background in homelessness prevention and casework. This temporary position offers a competitive daily rate and a hybrid working arrangement.
Key Responsibilities:
- Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
- Make robust, legally sound decisions on eligibility, priority need, and intentionality
- Take proactive steps to prevent and relieve homelessness through early intervention and casework
- Interview and support customers at risk, providing clear advice on housing options and alternatives
- Negotiate with landlords and partners to secure sustainable accommodation solutions
- Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
- Maintain accurate case records and ensure compliance with statutory duties
- Identify safeguarding concerns and support vulnerable households appropriately
- Contribute to reducing reliance on temporary accommodation and improving service outcomes
Key Skills:
- Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
- Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
- Confident conducting interviews, assessments, and drafting detailed decision letters
- Excellent communication skills, with the ability to explain complex legal matters clearly to customers
- Strong negotiation and problem-solving skills, particularly with landlords and support services
- Customer-focused approach with empathy for vulnerable individuals
- Organised, resilient, and able to work to strict statutory deadlines
Salary (Rate): £245/day Umbrella
City: Ealing
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.
Housing Solutions Officer
Public Sector - Local Authority
Temporary Role - 3 months with possible extension
Full Time - Monday to Friday, 35 hours per week
£245 per day Umbrella inside IR35
IT Equipment Provided
ASAP Start
Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home
About You
You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.
Essential skills & experience:
Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
Confident conducting interviews, assessments, and drafting detailed decision letters
Excellent communication skills, with the ability to explain complex legal matters clearly to customers
Strong negotiation and problem-solving skills, particularly with landlords and support services
Customer-focused approach with empathy for vulnerable individuals
Organised, resilient, and able to work to strict statutory deadlines
Key Responsibilities
Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
Make robust, legally sound decisions on eligibility, priority need, and intentionality
Take proactive steps to prevent and relieve homelessness through early intervention and casework
Interview and support customers at risk, providing clear advice on housing options and alternatives
Negotiate with landlords and partners to secure sustainable accommodation solutions
Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
Maintain accurate case records and ensure compliance with statutory duties
Identify safeguarding concerns and support vulnerable households appropriately
Contribute to reducing reliance on temporary accommodation and improving service outcomes
Why Apply?
Competitive daily rate
Flexible hybrid working arrangement
Opportunity to contribute directly to reducing homelessness and improving residents' lives
Work within a collaborative, high-performing local authority team
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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