Housing Options Officer temp: West Midlands

Summary: An opportunity exists for a Housing Options Officer to work with a Local Authority client in Solihull on a temporary contract for 3 months, with a strong likelihood of extension. The role involves full-time hours with a hybrid working arrangement, requiring experience in housing problem resolution and knowledge of relevant housing laws. Candidates should be prepared to work on-site two days a week and have the ability to manage a caseload effectively. Immediate availability is preferred for applicants with relevant experience in a similar role within the last three years.

Key Responsibilities:

• Interviewing clients and resolving all housing problems.
• Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended).
• Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless.
• Assessing whether those threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended.
• Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda.
• Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems.
• Administrative skills to manage caseload and work effectively in a team of 6-8 officers.
• Ability to deal with demanding service users and partners, with strong IT and admin skills.
• Updating Personal Housing Plans (PHPs).

Key Skills:

• Previous experience in a similar role with a local authority within the last three years.
• Strong knowledge of the Homelessness Reduction Act.
• Ability to work on a rota basis from the client's office.
• Car driver preferred for occasional home visits.

Salary (Rate): £30 per hour

City: Solihull

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other