Summary: The Housing Options Officer role in Sussex involves providing essential support and guidance to individuals and families at risk of homelessness. The position requires expertise in homelessness services, particularly in drafting S184 decision letters and managing client cases. The role is hybrid, allowing for a combination of office and remote work, and is initially contracted for three months with potential for extension.

Key Responsibilities:

• Assess housing applications and provide detailed advice and guidance in relation to homelessness.
• Write and issue S184 decision letters, ensuring they are clear, accurate, and comply with relevant legislation.
• Manage a caseload of clients, working to prevent homelessness and facilitate suitable housing options.
• Liaise with various internal teams and external agencies to support clients and ensure the best outcomes.
• Work directly with vulnerable individuals, helping them navigate housing options and access necessary support services.
• Ensure accurate case records are maintained in line with confidentiality and data protection regulations.
• Attend meetings and case conferences as required, providing updates on clients and case progression.
• Work collaboratively with colleagues and external agencies to identify long-term solutions for homelessness prevention.

Key Skills:

• Proven experience working within a housing options or homelessness team.
• Experience in drafting clear and concise S184 decision letters that meet legal requirements.
• Experience managing a caseload of clients and working with vulnerable populations.
• Familiarity with the housing market and support services available in the Sussex region.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple cases effectively.

Salary (Rate): 26

City: West Sussex

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other