Housing Options Advisor
Posted 1 week ago by JORECRUITMENT LIMITED
£30 Per hour
Inside
Onsite
Kettering, Northamptonshire
Summary: The role of Housing Options Advisor involves triaging and managing casework related to homelessness for a local authority, aiming to reduce application backlogs and waiting times. The position requires strong communication skills and experience in housing advice, with a focus on making decisions regarding homeless cases. The role is full-time, requiring office presence four days a week in Corby and Kettering. Immediate start is available on a rolling three-month basis.
Key Responsibilities:
- Carry out triage and casework for homeless cases.
- Make decisions on homeless applications to reduce backlogs.
- Provide support and advice to customers threatened with homelessness.
- Produce clear and concise statutory decision letters.
- Manage a diverse caseload efficiently.
- Work as part of the Triage Team within Housing Options.
- Handle daily approaches from homeless individuals.
- Utilize the Jigsaw system for case management.
Key Skills:
- In-depth knowledge of Part 7 of the Housing Act 1996.
- Experience in housing advice and casework.
- Strong negotiation skills with various stakeholders.
- Excellent communication skills.
- Ability to work independently.
- Experience using the Jigsaw system.
Salary (Rate): £22.68 per hour
City: Kettering
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Detailed Description From Employer:
Working on behalf of a local authority, we are looking for Housing Options Advisors. Recruitment of Housing Options Advisors to carry out the function of triage and casework making decisions on homeless cases to reduce backlogs and waiting times for applications to be assessed through triage. To commence ASAP on a three monthly rolling basis. Full time, 37 hours per week Monday to Friday paying 22.68 per hour PAYE which is equivalent to 30 per hour umbrella. Staff to be recruited to work in the office 4 days per week in Corby and Kettering office. Applicants should have the following experience: in-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. To start ASAP, next step teams interview. Please forward updated CV for immediate consideration. Applicants must be prepared to complete compliance . Provide proof of eligibility to work (passport), proof of address, proof of national insurance number, work reference contact details to cover last 2 years and hold DBS on update service.