Housing Officer - Temporary Accommodation
Posted 1 day ago by Barnsley Council
£34,434 Per year
Undetermined
Undetermined
Barnsley, England, United Kingdom
Summary: The Housing Officer for Temporary Accommodation at Barnsley Council will play a crucial role in preventing homelessness and supporting individuals in temporary housing. This position involves managing temporary accommodation properties, providing direct support to residents, and collaborating with partners to address homelessness causes. The ideal candidate will possess strong communication skills and the ability to manage a challenging workload while demonstrating empathy and trust-building with vulnerable clients.
Key Responsibilities:
- Manage temporary accommodation properties and provide direct support to residents.
- Promote early intervention and prevention services to reduce homelessness.
- Support individuals in managing their tenancies and transitioning to permanent housing.
- Coordinate practical elements such as furniture replenishment and property readiness.
- Work closely with partners to address underlying causes of homelessness.
- Utilize appropriate questioning techniques and listening skills to assess client needs.
- Conduct home visits and manage a challenging workload under pressure.
Key Skills:
- Strong communication and interpersonal skills.
- Ability to manage workloads under pressure and meet tight deadlines.
- Experience in identifying risk and contributing to support planning.
- Empathy and trust-building skills with vulnerable clients.
- Organizational and time management skills.
- Flexible approach to work, including home visits and lone working.
Salary (Rate): £34,434 yearly
City: Barnsley
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Position reference: 50145589 Directorate: Public Health and Communities | Service: Stronger Communities
Salary : £31,537- £34,434
Working Arrangements : Monday to Friday
Hours per week : 37
Contract type: Permanent
We are happy to talk flexible working arrangements with you, please get in touch .
See our range of Employee Rewards: Employee rewards and benefits
Closing date : 08/5/2026 a t 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking.
Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service.
If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.
We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people.
We put people at the heart of everything we do, and that includes our employees.
As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.
There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent housing options team as we work to make Barnsley the place of possibilities.
We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
If you join the team you’ll receive great pay alongside an excellent pension scheme.
With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
We’ll help you to develop your career and grow your skills with opportunities for training and development.
There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities .
Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About The Post
One of the main functions of the Housing Options Team is the the prevention of homelessness, rough sleeping and tenancy sustainment.
Key areas of work for the team include:
- Promoting an early intervention and prevention service to reduce homelessness and rough sleeping
- Supporting people to stay in their own home, move in a managed way or resettle after a period of instability
- Working closely with partners to address the underlying causes of homelessness and address wider support needs
A key part of achieving this vision is the development of a range of temporary accommodation options.
This post will be directly involved in the management of a number of temporary accommodation properties, as well as providing direct support to those in these properties as well as in other temporary accommodation, including Bed and Breakfast and hotels.
This will include tenancy sign ups, dealing with a range of tenancy related matters, supporting the customers both to settle in, manage the tenancy and move on to more permanent housing.
You will also be involved in the more practical elements, such as furniture replenishment, stock inventory, getting properties ready to relet, ensuring utilities are connected and liaising with contractors to ensure void times are minimised.
We are therefore seeking a highly motivated, practical and organised individual to undertake this role.
You will have strong commination skills and interpersonal skills, have the ability to manage a challenging workload under pressure to tight deadlines, be able to use your own initiative demonstrating skills in work prioritisation and time management.
Strong partnership working will also be essential to achieving sustainable outcomes.
The role will involve working with a range of customers, some of who are vulnerable, complex and in crisis.
To do this effectively you will have experience of identifying risk and contributing to the support planning processes.
To do this effectively will require the use of a range of appropriate questioning techniques and listening skills, while demonstrating empathy and building trust.
A flexible approach to work including elements of home visiting, and lone working will be required
Please use the documents below to help support you with your application form.
Job Profile: Job Profile.docx
Vacancy Exposure Profile: Exposure Profile LOW.pdf
Help with your application form
Why work for us?
Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.
We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.
We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves.
If you have any support needs during the recruitment process, please let us know.
CV's are not accepted for this role.
At Barnsley Council, we believe in second chances and value diversity.
Our recruitment process is inclusive, and we welcome applicants with past convictions.
We're committed to fairness and do not discriminate.
Join us in building a future where everyone has the opportunity to thrive.
#InclusiveHiring #SecondChances
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