Summary: The Housing Officer role in Slough involves delivering high-quality housing management services, ensuring compliance with tenancy conditions, and supporting residents. Key responsibilities include conducting welfare checks, managing tenancy sustainment, and addressing anti-social behaviour. The position requires strong communication skills and experience in housing management. This is a temporary, full-time position with hybrid working options available.

Key Responsibilities:

• Provide effective housing management services and ensure tenancy conditions are met.
• Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
• Manage tenancy sustainment and support residents in receiving necessary assistance.
• Handle nuisance issues and anti-social behaviour cases through mediation and non-legal interventions.
• Attend court hearings, prepare legal documents, and enforce tenancy agreements.
• Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
• Work closely with internal teams and external agencies to improve service delivery.
• Promote resident involvement and assist with income management to maximise rent collection.

Key Skills:

• Previous experience in a housing management role.
• Strong understanding of tenancy enforcement and housing legislation.
• Experience dealing with tenancy breaches and anti-social behaviour.
• Strong communication and negotiation skills.
• Ability to manage complex cases collaboratively with stakeholders.
• Proficient in IT systems and digital communication tools.
• Full UK driving licence and access to a vehicle for site visits.

Salary (Rate): 21.31

City: Slough

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other