Housing Officer
Posted 1 week ago by Housing Diversity Network
Negotiable
Undetermined
Undetermined
Salford, England, United Kingdom
Summary: The Housing Officer role at Salix Homes involves managing housing services and support for disadvantaged communities over a 12-month fixed-term contract. Key responsibilities include handling allocations, anti-social behaviour cases, and tenancy management while ensuring excellent customer service. The position requires a strong understanding of community issues and a commitment to resolving customer concerns within a defined geographical area. Candidates should have relevant experience in housing or community services.
Key Responsibilities:
- Allocations and lettings
- Anti-social behaviour casework
- Domestic abuse and harassment cases
- Safeguarding and tenancy support
- Tenancy and estate management
- Tenancy changes/mutual exchanges/succession and assignment/left in occupancy
- Investigation of tenancy fraud cases
- Acting as the custodian of a defined geographical patch
- Resolving customer and community concerns
Key Skills:
- Experience in providing customer-facing services in housing, community, or neighbourhood settings
- Understanding of issues affecting disadvantaged communities
- Commitment to excellent customer service
Salary (Rate): 36124
City: Salford
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other