Housing Officer
Posted 2 weeks ago by Spencer Clarke Group
£23 Per hour
Undetermined
Undetermined
Hammersmith and Fulham, London
Summary: The Housing Officer role involves managing a patch of tenancies and estates for a Local Authority Client in West London, focusing on delivering a proactive and customer-oriented housing management service. Key responsibilities include handling anti-social behaviour cases, conducting estate inspections, and ensuring effective communication with residents. The position requires relevant experience in housing management or a similar frontline service role. The contract is for a minimum of 3-6 months, with a full-time commitment of 36 hours per week.
Key Responsibilities:
- Manage a patch of tenancies, leases and licences, providing day-to-day housing management.
- Handle anti-social behaviour cases and support resolution with residents and partners.
- Carry out estate inspections, tenancy checks and ensure properties are well managed.
- Deliver a responsive, customer-focused service, resolving queries and neighbourhood issues.
Key Skills:
- Experience in housing management, tenancy sustainment or a similar frontline service role.
- Experience dealing with customer enquiries and resolving issues in a timely and professional manner.
- Experience of managing a varied workload and prioritising competing demands.
- Experience working with residents, partners or stakeholders in a community-focused environment.
Salary (Rate): £23 hourly
City: West London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in West London.
In this role you will manage a patch of tenancies and estates, providing a proactive and customer-focused housing management service to residents.
Duties:
- Manage a patch of tenancies, leases and licences, providing day-to-day housing management.
- Handle anti-social behaviour cases and support resolution with residents and partners.
- Carry out estate inspections, tenancy checks and ensure properties are well managed.
- Deliver a responsive, customer-focused service, resolving queries and neighbourhood issues.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience in housing management, tenancy sustainment or a similar frontline service role.
- Experience dealing with customer enquiries and resolving issues in a timely and professional manner.
- Experience of managing a varied workload and prioritising competing demands.
- Experience working with residents, partners or stakeholders in a community-focused environment.
What's on offer:
Salary: £23+ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 3-6 months minimum
Hours: Monday to Friday, 36 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
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