Housing Officer
Posted 4 days ago by Niyaa People Ltd
£30 Per hour
Undetermined
Hybrid
Essex
Summary: The role of Housing Officer involves managing a portfolio of residential properties for a Local Authority in Essex, focusing on tenancy management and support. The position requires strong experience in handling tenancy breaches, conducting audits, and managing rent arrears. This temporary role offers a hybrid working arrangement within a supportive team environment. Candidates should possess a full UK driving licence and relevant housing experience.
Key Responsibilities:
- Managing a patch of residential properties across the borough
- Delivering effective general tenancy management services
- Handling tenancy breaches including ASB, nuisance, and low-level enforcement
- Conducting tenancy audits, property visits, and estate inspections
- Supporting tenants to sustain tenancies and access relevant services
- Managing rent arrears cases and liaising with internal departments
- Responding to resident enquiries and resolving housing-related issues
- Maintaining accurate case records and ensuring compliance with housing policies
Key Skills:
- Previous experience working as a Housing Officer within a Local Authority or Social Housing setting
- Strong knowledge of tenancy management and housing legislation
- Experience managing ASB and tenancy-related casework
- Excellent communication and customer service skills
- Ability to manage a varied caseload independently
- Full UK driving licence and access to a vehicle is essential
Salary (Rate): £30/hour
City: Essex
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are currently recruiting on behalf of a Local Authority in Essex for an experienced Housing Officer to join their Housing Management team on a temporary basis. This is an excellent opportunity for a housing professional with strong tenancy management experience to work within a busy and supportive local authority environment.
Key Responsibilities of a Housing Officer:
- Managing a patch of residential properties across the borough
- Delivering effective general tenancy management services
- Handling tenancy breaches including ASB, nuisance, and low-level enforcement
- Conducting tenancy audits, property visits, and estate inspections
- Supporting tenants to sustain tenancies and access relevant services
- Managing rent arrears cases and liaising with internal departments
- Responding to resident enquiries and resolving housing-related issues
- Maintaining accurate case records and ensuring compliance with housing policies
Requirements of a Housing Officer:
- Previous experience working as a Housing Officer within a Local Authority or Social Housing setting
- Strong knowledge of tenancy management and housing legislation
- Experience managing ASB and tenancy-related casework
- Excellent communication and customer service skills
- Ability to manage a varied caseload independently
- Full UK driving licence and access to a vehicle is essential
What’s on Offer:
- Hybrid working arrangement
- Flexible temporary contract
- Opportunity to work within a reputable Local Authority
- Supportive team environment
- Competitive pay rates
If this Housing Officer role is of interest please apply or contact (url removed)