Housing Officer

Housing Officer

Posted 4 days ago by Adecco

£28 Per hour
Inside
Hybrid
Ealing, London

Summary: The Housing Officer role involves delivering high-quality housing management services to residents in Ealing and Northolt, ensuring compliance with housing legislation and supporting tenants throughout their tenancies. The position requires coordination of housing services to maintain clean and safe neighborhoods while fostering relationships with community groups and key partners. The role is hybrid, combining office and remote work, and is classified as inside IR35.

Key Responsibilities:

  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
  • Coordinate a full range of housing services to ensure clean, safe, and pleasant neighborhoods.
  • Assist with the delivery of building safety actions in all managed buildings.
  • Support tenants to sustain their tenancies and reduce turnover rates.
  • Develop and sustain constructive relationships with community representatives and support community groups.
  • Work proactively with key partners to ensure vulnerable tenants receive necessary support.

Key Skills:

  • Knowledge of relevant housing legislation and industry standards.
  • Ability to work as part of a team.
  • Good verbal and written communication skills.

Salary (Rate): £28.26/hour Umbrella

City: Ealing

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

JOB TITLE: Housing Officer

LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working (3 days office, 2 days remote)

PAY RATE: £21.33 PAYE / £28.26 Umbrella per hour

START DATE: ASAP

DURATION/Hours: 3-month initial contract/ 35 hours a week

IR35 STATUS: Inside

Purpose of role:To deliver a high-quality housing management service that helps residents to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that the Council's duties as a landlord are fulfilled.

  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.
  • Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods and housing stock are clean, safe, pleasant places where residents want to live.
  • To assist with the delivery of building safety actions in all managed buildings.
  • To support tenants to sustain their tenancies and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates.
  • To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities and work with the Resident Engagement team to support community groups.
  • To work proactively with key partners to ensure that vulnerable tenants receive the necessary support and assistance from across the Council.

Essential knowledge:

  • 1. Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation.
  • 2. Ability to work as part of a team.
  • 3. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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