Position : Temporary Housing Officer (Hybrid) Location : Dorchester, Dorset Council (Hybrid ) Contract : 6-month Temporary Contract Pay Rate : 22 - 24 per hour Role Overview : This role involves managing Dorset Council's temporary accommodation services, supporting clients in emergency housing, and collaborating with landlords, contractors, and other stakeholders. As a Housing Officer, you'll play a vital role in ensuring clients have safe, well-managed housing, addressing tenancy issues, and assisting vulnerable individuals through their transition to stable accommodations. Key Responsibilities : Accommodation Management : Maintain the quality and safety of properties through regular inspections, coordinating repairs, and monitoring voids to ensure units are ready for new clients. Tenancy and Financial Oversight : Oversee tenancy agreements, manage rent collection, and pursue outstanding payments to support income management. Client and Partner Engagement : Serve as a point of contact for clients, landlords, and contractors, conducting visits to ensure accommodation standards are maintained. Client Placement Coordination : Arrange and oversee placements for clients in emergency accommodations and support their transition out of temporary housing as needed. Issue Resolution : Address and resolve complaints and anti-social behaviour, working with relevant services to manage issues effectively. Health and Safety Compliance : Conduct necessary safety checks and ensure accommodations meet all health and safety standards. Requirements : Education : Minimum of three GCSEs (or equivalent) including Maths and English; Chartered Institute of Housing Level 4 qualification or a willingness to obtain it. Experience : Demonstrated experience in housing management, property maintenance, income recovery, and collaborative work with external partners, ideally within a council or social housing environment. Skills : Excellent communication and interpersonal skills, high attention to detail, numeracy, and the ability to manage multiple priorities effectively. Technology : Proficiency in Microsoft Office and relevant housing management systems. Driving Requirement : This position requires regular travel; candidates must hold a valid driver's license and have access to a vehicle. Preferred Qualifications : Knowledge of housing benefits, welfare programs, and applicable housing legislation. Familiarity with support services and housing options for individuals in need. Additional Notes : Hybrid Working : Combination of remote work and office presence in Dorchester, as needed. Background Check : Successful candidates will require a basic DBS check. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.