Summary: The Housing Needs Officer role at the London Borough of Slough requires an experienced individual to provide constructive housing advice and homelessness services. The position focuses on preventing homelessness and delivering high-quality, customer-focused housing services in compliance with relevant legislation. The officer will work collaboratively with various departments and agencies to address housing needs effectively. Proactive engagement with customers at risk of homelessness is essential to fulfill the Council's duties.

Key Responsibilities:

• Deliver a comprehensive, customer-focused housing needs service.
• Liaise with internal and external agencies regarding housing and homelessness issues.
• Provide quality advice on legal rights and housing options to various stakeholders.
• Identify and respond to customers at risk of homelessness.
• Offer complex legal and housing advice in compliance with relevant legislation.
• Conduct home visits to assess homelessness applications.

Key Skills:

• Experience as a Housing Needs Officer.
• Knowledge of housing, homelessness, and related legislation.
• Strong communication and customer service skills.
• Ability to work proactively and use initiative.
• Understanding of legal rights related to housing.
• Experience in providing advice to diverse stakeholders.

Salary (Rate): 27

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other