Housing Learning & Development Officer

The role

• Support the implementation and embedding of the Housing Professional Standards Policy
• Coordinate and support the delivery of workshops, briefings and other development activity, including scheduling, communications, attendance and follow-up
• Facilitate workshops and development sessions where required and help develop practical materials, guidance and resources
• Support training needs and capability analysis across Housing and help translate identified gaps into appropriate development activity
• Provide day-to-day coordination and administration for Housing professionalisation activity, maintaining action plans, records, trackers and evidence
• Support work to make Oracle (Dynamic Skills) fit for Housing’s needs, working with relevant corporate teams to improve how competence, learning, qualifications and development activity are recorded and reported
• Undertake manual data entry and data cleansing in Oracle and other systems where required, ensuring records are complete, accurate and kept up to date
• Support the development and coordination of the Housing induction offer and ongoing professional development activity

About you

• Knowledge of social housing, the Competence and Conduct Standard and/or experience of working in a regulatory or inspection environment
• Strong Learning & Development/workforce development background, ideally within a complex or regulated organisation
• Experience of undertaking Training Needs Analysis, identifying capability gaps and translating these into appropriate development activity
• Experience of designing and delivering learning interventions, workshops and practical development resources, with an understanding of how to evaluate impact
• Facilitator - able to engage effectively with staff and managers at different levels
• Experience of LMS/HR systems, ideally Oracle Learn, together with good Excel and reporting skills
• Able to work independently, analyse information, identify gaps and follow actions through to completion

Key details

• Day Rate: DOE
• Location: London / Hybrid – around 2/3 days onsite
• Start: ASAP