Summary: The Host Service & Reception role at Ruby involves being the first point of contact for guests, ensuring they feel at home while providing exceptional service. Responsibilities include managing self-check-in processes, preparing drinks and snacks, and maintaining the breakfast buffet. The position requires a friendly personality and multitasking abilities, with a focus on creating a welcoming atmosphere. Ruby values individuality and offers a dynamic work environment within a fast-growing hospitality group.

Key Responsibilities:

• Act as the first point of contact for guests, ensuring a welcoming experience.
• Support guests with the self-check-in process and additional front desk duties.
• Prepare cocktails, drinks, and snacks, ensuring seamless service.
• Manage the breakfast buffet and demonstrate barista skills.
• Handle goods receiving, inspection, and storage while maintaining mise-en-place standards.
• Share local insider tips with guests to enhance their experience.

Key Skills:

• Experience in the hotel industry is preferred.
• Reliability, multitasking, and a willingness to learn.
• Empathy and enthusiasm for guest interaction.
• Strong sense of humor and teamwork skills.
• Fluency in English.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Hospitality