Hire Administrator
Posted 2 days ago by Balloo Hire Centres
Negotiable
Undetermined
Undetermined
Belfast, Northern Ireland, United Kingdom
Summary: The Hire Administrator role at Balloo Hire Centres in Belfast involves managing customer interactions, scheduling deliveries, and ensuring that equipment is prepared to meet customer expectations. The position requires effective collaboration with various teams to maintain high customer satisfaction and efficient operations. The role offers opportunities for future development and a competitive salary package.
Key Responsibilities:
- Receiving customer calls and handling requests professionally.
- Scheduling deliveries and collections in coordination with the logistics team.
- Collaborating with the workshop team to prepare plant and vehicles for customers.
- Documenting and filing all transactions and interactions for traceability.
- Working effectively with branch management, sales, and operational functions.
Key Skills:
- Problem-solving skills.
- Strong focus on customer satisfaction.
- Excellent IT skills.
- Organizational skills and attention to detail.
- Excellent communication skills and ability to work as a team player.
Salary (Rate): undetermined
City: Belfast
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Opportunity: Hire Administrator
Contract: Permanent * Full time
Location: Belfast
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Opportunity: Hire Administrator
Contract: Permanent
Location: Belfast
Balloo Hire Centres are a leading provider of tool, plant and welfare equipment hire for businesses and DIY needs in Northern Ireland. Balloo Hire Centres are part of The Briggs Equipment Group and therefore can offer a local solution with corporate level support.
We have a new opportunity for a Hire Administrator to join our team in Belfast
In This Role You Will Be
- Receiving customer calls and dealing with customer requests in an efficient and professional manner.
- Scheduling deliveries and collections and working with the branch-based logistics team to ensure delivery commitments are met.
- Working with the workshop team to ensure plant and vehicles are prepared as required to meet customer expectations.
- Ensuring that all transactions and interactions are documented, filed, and are traceable as required.
- Work effectively and in partnership with the branch-based management, sales, and operational functions.
What Will Help You To Excel In This Role
- Problem solving skills
- A strong focus on customer satisfaction
- Excellent IT skills
- Organised and good attention to detail
- Excellent communication skills and team player.
What You Can Expect From Us
- Competitive base salary
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Paycare and eyecare health scheme
What’s Next
If you are interested in joining our us at Balloo Hire Centres, then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.
Apply Online