Summary: The Helpdesk Administrator role at Randstad C and P involves supporting the PPM administrative team within a facilities maintenance client. The position requires a proactive and organized individual to manage various administrative tasks, including processing quotes, managing maintenance visits, and maintaining documentation. This full-time permanent position offers a salary based on experience and includes benefits such as a generous pension scheme and annual holidays.

Key Responsibilities:

• Process quotes for remedial and PPM-related works, including order processing with suppliers and third parties.
• Manage routine maintenance visits by logging, booking, and closing tasks while monitoring engineer attendance for SLAs.
• Handle administrative tasks such as raising POs, processing RAMS and permits, and updating CAFM and other internal/external systems.
• Efficiently manage the inbox, liaising with engineers and subcontractors via phone and email while monitoring and sending daily schedules.
• Produce high-quality MS Word documents within tight timelines and maintain Excel documents for data management.

Key Skills:

• Strong administrative and organisational skills.
• A can-do attitude with the ability to multitask.
• Excellent communication skills, both written and verbal.
• Proficiency in MS Office (Word, Excel, Outlook).
• Previous experience in facilities management or a similar role is desirable.

Salary (Rate): 25000

City: Newcastle Upon Tyne

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other