Helpdesk Administrator

Helpdesk Administrator

Posted Today by Fawkes & Reece

Negotiable
Undetermined
Undetermined
Gravesend, Kent, UK

Summary: The Helpdesk Administrator role is a full-time position based in Northfleet, Kent, requiring extensive knowledge of helpdesk operations, including PPM and Reactive services. The position is initially a 3-month contract with the possibility of extension. Candidates should have experience with MRI Evolution and a strong understanding of PFI arrangements and associated Key Performance Indicators.

Key Responsibilities:

  • Manage helpdesk operations, including PPM and Reactive services.
  • Utilise MRI Evolution for helpdesk tasks.
  • Understand and apply PFI arrangements and Key Performance Indicators.

Key Skills:

  • Extensive knowledge of helpdesk operations.
  • Experience with MRI Evolution.
  • Strong understanding of PFI arrangements and Key Performance Indicators.

Salary (Rate): undetermined

City: Northfleet

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Helpdesk Administrator

Full-time, 5 days a week

Initial 3 month contract - could extend

Based in Northfleet, Kent

The individual will need to have extensive knowledge of the helpdesk operation (PPM and Reactive), and have experience in utilising MRI Evolution.

We are also looking for someone who has a very good understanding of the PFI arrangements and associated Key Performance Indicators click apply for full job details