Head of Events and Supporter Engagement (Fixed Term)

Could you help create exceptional supporter experiences that drive engagement and income growth for one of the world’s leading museum groups? The Science Museum Group encompasses the Science Museum, the National Railway Museum, the Science and Industry Museum, the National Science & Media Museum, Locomotion and the Science and Innovation Park; making us the world’s greatest alliance of science museums. Our Fundraising & Partnerships team plays a vital role in delivering our mission, helping to build purposeful and meaningful relationships that enable us to inspire audiences through science, technology, engineering and innovation. As part of this work, we’re now looking for a Head of Events & Supporter Engagement to join us on a fixed-term basis until July 2028, leading the strategic development of donor engagement, stewardship and events activity that supports fundraising success across the Science Museum Group.

About the Role As Head of Events & Supporter Engagement, you’ll lead the development and delivery of an ambitious supporter engagement strategy, that creates meaningful experiences that strengthens donor relationships, increases retention and drive long-term income growth. Leading the Events and Supporter Engagement teams, you’ll oversee cultivation, stewardship, donor communications and supporter events across all Science Museum Group sites, ensuring supporters and prospects feel connected to the impact of our work and inspired to deepen their engagement with the organisation. You’ll oversee the planning and delivery of a high-profile, cross-site events programme, working collaboratively with fundraising colleagues and internal stakeholders to create engaging opportunities that deepen supporter relationships and drive income generation. Working as part of the Fundraising & Partnerships Senior Leadership Team, you’ll help embed supporter engagement principles across the department and contribute to the wider strategic leadership of the department. You’ll partner closely with fundraising teams to ensure they have the tools, communications and engagement opportunities needed to build successful supporter relationships and achieve ambitious income targets. A key part of the role will involve building strong collaborative relationships across the Science Museum Group, helping unlock opportunities that bring supporters closer to our collections, exhibitions, programmes and people. This is an exciting opportunity to shape supporter engagement at a globally recognised cultural organisation, helping create exceptional donor experiences that support the future of science engagement, learning and innovation.

Hybrid working is available in this role in line with the current hybrid working policy at SMG, with a minimum of 40% of working hours based onsite at the Science Museum in London.

Don’t feel you meet every requirement? We still encourage you to apply. With your transferable skills, you could be the right person for this role or for other opportunities with us.

Applying View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks. Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures. Career growth. We offer enhanced support with personal and professional development. Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life. Wellbeing. All our colleagues can access an employee assistance programme and other wellbeing support. Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community. Enhanced contributory pension. To support you in saving for the future. Interest-free loans. When you need a little extra cash for life events or home improvements. Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network. Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.