Head of Digital/eCommerce Transformation
Posted Today by Dennis and Robinson T/A Paula Rosa Manhattan on Reed
£90,000 Per year
Undetermined
Hybrid
Lancing Business Park, West Sussex
Summary: The Head of Digital/eCommerce Transformation is a key role focused on architecting and delivering the company's digital and eCommerce strategy. This position involves leading the transformation process, defining digital architecture, and managing agency delivery to create a scalable platform. The role requires collaboration with senior leadership to align commercial goals with digital initiatives and ensure successful implementation through effective management of technology partners and internal capabilities.
Key Responsibilities:
- Lead the discovery and definition phase of the digital and eCommerce transformation.
- Shape and own the long-term digital architecture and platform strategy.
- Work with senior leadership to articulate and prioritize commercial goals for digital channels.
- Translate business needs into technical requirements and user journeys for agency delivery partners.
- Select and onboard technology partners, platforms, and integration tools.
- Act as the internal technical lead and external delivery manager.
- Develop a roadmap balancing launch-readiness with long-term maintainability.
- Establish KPIs and success metrics for the new digital presence.
- Identify capability gaps and shape how digital skills will be integrated into the business.
Key Skills:
- Proven experience in leading digital/eCommerce transformation projects.
- Strong knowledge of digital architecture principles and eCommerce technologies.
- Experience collaborating with external developers or agencies.
- Demonstrated analytical and quantitative skills.
- Ability to document business requirements and translate them into technical solutions.
- Comfortable making platform recommendations and steering integration decisions.
- Experience in launching B2C and/or B2B eCommerce.
- Familiarity with composable commerce and headless architecture.
- Experience with change management in a traditional business context.
Salary (Rate): £90,000
City: Lancing
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: Senior
Industry: IT