Key priorities include:
- Board Governance Planning, Monitoring & Reporting: Oversight of all Board and regulatory requirements required for GCDAO to govern Data & Analytics. Lead engagement with senior leaders to deliver requirements.
- Data & Analytics Governance Planning, Monitoring & Reporting: Lead the continuing development, implementation and improvement of governance processes across DAO.
- Management of Data and Analytics Committees and Governance: Organise and manage global DAO governance meetings, acting as secretariat where appropriate.
- Inform and influence the decision making of leadership positions by use of management information, business performance information, analytics, forums, stakeholder feedback and HSBC data strategy.
Key responsibilities include some of but not limited to:
Board & Regulatory Governance Planning, Monitoring & Reporting
Lead oversight of all Board requirements required GCDAO to govern Data & Analytics.
Lead oversight of all Regulatory requirements required for the GCDAO to govern Data & Analytics. Regulators include the Financial Conduct Authority (FCA) & the Prudential Regulatory Authority (PRA) in the UK.
Lead engagement with relevant Data & Analytics Leadership Team and senior leaders to prepare Board appropriate papers and material. To lead the preparation of material directly where required. Lead engagement with senior leaders to ensure that appropriate approvals and signoff of material is in place.
Engage subject matter experts across functions, levels, and geographies to appropriately and accurately message content of reports and presentations.
Manage and respond to regulatory requests and questionnaires where required.
Data & Analytics Governance Planning, Monitoring & Reporting
Oversee and lead the continuing development, implementation and improvement of governance processes and framework to support compliance to Group and Chief Technology Office (CTO) Policies and Standards.
Develop and refresh Data & Analytics governance model(s) on an ongoing basis in line with bank policy.
Design high quality presentations and visuals suitable to diverse range of audiences. Ensure consistency in messaging and content across deliverables throughout CTO COO and DAO, locally and globally.
Leading strategic initiatives within DAO Governance and for the wider CTO and DAO organisation, helping develop a community of data professionals and involvement in activity relating to the data strategy and coordination of wider CTO, Data and governance activities/deliverables.
Management of Data & Analytics Committees & Governance
Organise and manage DAO meetings acting as secretariat where appropriate. Oversight of all requirements required for the GCDAO to govern Data & Analytics.
Lead engagement with relevant Data & Analytics Leadership Team and senior leaders to prepare committee appropriate papers and material.
Prepare and coordinate any Data & Analytics committee communications as required.
Leadership & Teamwork
Change Management: Leading the end-to-end process of project delivery from Strategic Planning to Implementation, Execution and Transitioning to BAU. Supporting the delivery and management of projects using both Agile and Waterfall frameworks, input into process design and PMO reporting.
Continuous Improvement: Play a role in leading the continuing development, implementation, and improvement of processes across CTO COO and DAO.
To be successful in this role you should have the following skills:
Technical Skills:
Impactful content creation and board presentation writing: Proven experience producing Board/LT ready papers and packs (clear narrative, crisp recommendations, and decision-focused structure). Strong visual communication - slide design, storyboarding, executive summaries and consistent messaging across deliverables. Ability to translate complex governance/data/technology messages into simple compelling messages for mix audiences. High attention to detail
Governance: Ability to ensure submissions meet required standards (eg, completeness, evidence, risk/issue articulation, dependencies, impacts). Management of relevant governance committees.
Project management: Strong experience managing a high-volume workload of concurrent requests and ad hoc projects, often with short lead times and shifting priorities. Ability to triage and prioritise incoming asks.
Stakeholder management: Strong capability to engage and influence across senior stakeholders, including pre-briefs, alignment, and securing approvals/sign-off.
Project delivery: Demonstrated track record delivering outcomes through cross-functional teams, ensuring quality, timeliness, and controlled execution.
Behavioural Skills:
Demand planning: Ability to balance urgent requests with strategic priorities, making trade-offs visible and agreed.
Strong communicator: Clear, concise communicator in writing and verbally; able to tailor style for Board, senior leadership, and delivery teams. Confident facilitating meetings, driving decisions, and documenting outcomes and actions unambiguously.
Continuous improvement: Proactively identifies inefficiencies and implements improvements to governance and delivery processes.
Strives in ambiguity: Comfortable operating where requirements are evolving; able to create structure, propose options, and drive clarity.
Problem Solver: Able to manage multiple moving parts and resolve blockers through collaboration and escalation when required.
Cognitive Skills:
Collaborative: Works effectively across CTO/CIO/DAO and wider stakeholders; builds partnerships and shared ownership. Encourages inclusive input and aligns diverse perspectives into a single, executable plan.
Creative: Brings fresh thinking to how governance materials are structured and how messages land with senior audiences. Finds practical ways to simplify complex processes and improve engagement and outcomes.
Diligent: Strong attention to detail and follow-through; ensures actions are tracked, owners are clear, and deadlines are met. Maintains high standards for quality, accuracy, and consistency across deliverables.