Summary: The Head of Community Palliative Care Services will lead and manage the community palliative care team within a large healthcare organization, ensuring the delivery of high-quality patient care. This role involves strategic planning, managing performance indicators, and fostering relationships with health service providers. The position requires oversight of regulatory compliance and risk management while motivating a multidisciplinary team. The ideal candidate will have a strong background in community nursing or palliative care and experience in managing teams in a community setting.

Key Responsibilities:

• Overall accountability for the Integrated Community Palliative Care Team, providing operational and strategic business planning and leadership of the services, dealing with all practice issues, making sure deadlines are met;
• Managing key performance indicators (KPIs) and service measures ensuring high-quality patient care is delivered;
• Motivating and managing the community palliative care team including nurses, healthcare assistants, Clinic and outreach staff including Allied Health Professionals (AHPs) and community engagement leading on the management of the shared community caseload;
• Building and improving relationships, communication and teamwork with health service providers across the hospice and externally, including GPs and hospitals, raising awareness of the organisation and what we do by representing Community Palliative Care at appropriate meetings and promoting its function both internally and externally;
• Ensuring regulatory compliance with Care Quality Commission (CQC) standards and key lines of enquiry; implementing and monitoring action plans as required for internal CQC audits and Leadership walkabouts, complex complaints and incidents;
• Regularly reviewing/communicating risks with staff and identifying areas for improvement; contributing to Serious Untoward Incidents or Duty of Candour incident investigations and investigating complex complaints and concerns related to the community, or other services, as required.

Key Skills:

• Current registration to the NMC as a Nurse; advantageous if you have a post grad in the area of community nursing or palliative care;
• Demonstrated track record of managing multidisciplinary team within a community setting;
• Understanding of life limiting illnesses and pathways related within adult based care.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other