Head of Collections & Credit Risk

Summary: The Head of Collections & Credit Risk will lead a sizable team within a national services organization in Chesterfield, focusing on managing credit risk and optimizing cash flow. This role involves driving performance, implementing process enhancements, and collaborating with stakeholders to resolve customer issues. The position requires strong leadership and strategic management experience in credit and collections. The successful candidate will have the opportunity to work within a growing company with a competitive remuneration package.

Key Responsibilities:

• Driving, motivating, and managing performance across a sizable team of credit control and collections professionals
• Leading on-site communications and executing people strategies and change management processes
• Collaborating with stakeholders to identify and implement process enhancements
• Ensuring adherence to the company’s credit policy across the function
• Overseeing timely completion of control activities, audit deliverables, and balance sheet reconciliations
• Driving process improvements using automation tools, Salesforce, and Alteryx
• Developing innovative approaches to reduce outstanding debt and enhance cash flow delivery
• Partnering with Directors and account managers to resolve customer issues related to credit, billing, and payments

Key Skills:

• Professional accounting qualification, ideally CICM or equivalent
• Strong experience in credit and collections, particularly in strategic and management roles
• Excellent leadership and communication skills
• Good working knowledge of complex IT systems, including interfaces and controls
• Good commercial aptitude and awareness
• Background in financial controls

Salary (Rate): undetermined

City: Chesterfield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other