Summary: The Head of Business Insight & Performance Reporting for the Revenues & Benefits Division is crucial for promoting data-driven decision-making and improving service efficiency through effective reporting and analysis. The role involves utilizing Power BI to present management information and fostering a culture of data literacy within the team. The successful candidate will also be responsible for equipping senior leaders with the necessary skills to interpret service metrics and drive performance improvements. A strong commitment to continuous improvement and understanding of the Revenues & Benefits Service area is essential.

Key Responsibilities:

• Utilize Power BI to create and present key management information through dashboards and other easily understandable formats.
• Develop Power BI capabilities among the existing workforce in the Business Insight Team.
• Create a culture of data-driven decision making across the senior leadership of the division.
• Equip senior leaders with the skills to run, extract, and interpret their service metrics.
• Produce metrics on collection efficiency and identify opportunities to automate the production of service metrics.
• Understand the Revenues & Benefits Service area to ensure relevant and accurate metric production.

Key Skills:

• Proficiency in the use of Power BI for data visualization and reporting.
• Ability to present complex data in an easily understandable format.
• Experience in developing and implementing data-driven strategies.
• Strong analytical skills with the ability to interpret and deploy interventions or strategies based on data.
• Knowledge and understanding of the Revenues & Benefits Service area.
• Excellent communication and training skills to develop Power BI capability among team members.

Salary (Rate): 0.00

City: London

Country: England

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other