Greenlight Expert
Posted 7 days ago by eTeam
Negotiable
Undetermined
Undetermined
Glasgow, Scotland, United Kingdom
Summary: Uber is seeking Greenlight Experts to support and educate Uber drivers at their Greenlight hub in Glasgow. The role involves onboarding new driver partners, providing exceptional support, and adapting to the dynamic needs of the business. Candidates should possess strong communication and problem-solving skills, along with a passion for helping others. This is a temporary contract position with potential for extension.
Key Responsibilities:
- Deliver 5-star, in-person support for our partners.
- Walk new drivers through onboarding and all the tools to be successful Uber drivers.
- Resolve driver issues and questions.
- Help brand the Uber name and get drivers excited.
- Stay on top of Uber processes and tools.
- Work with the Driver Operations team to streamline procedures.
Key Skills:
- Strong communication and problem-solving skills.
- Retail or customer service experience.
- Ability to interact effectively with partners.
- Passion for helping and empowering others.
- Highly organized and patient teacher.
- Self-motivated and a great team player.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Title: Greenlight Expert
Start Date: 21/07/2025
End Date: 03/11/2025
Work Location: Glasgow
Hours per Day: 8
Hours per Week: 40
Description: Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers!
WHO YOU ARE: We are looking to build a team of rock stars. We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions. The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver. You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And you're an Uber evangelist! This is a temporary, contract role with the potential for extension.
WHAT YOU'LL DO: Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.