Google DialogFlow Engineer
Posted 1 week ago by Insight Global
£70 Per hour
Undetermined
Undetermined
London Area, United Kingdom
Summary: The role of Google DialogFlow Engineer involves developing AI-powered voice bots and conversational solutions using Google CCAI and DialogFlow CX for a leading multi-media client in Osterley, London. The position requires hands-on work within a SAFE Agile team, focusing on new implementations and shaping the client's conversational AI strategy. The engineer will also integrate these solutions with backend systems via APIs. This is a 12-month contract position.
Key Responsibilities:
- Build and deploy Google DialogFlow CX voice bots to enhance customer experience
- Use Google CCAI and GenAI technologies to create natural, intelligent conversational flows
- Integrate voice bots with backend systems using APIs and GraphQL
- Collaborate with engineers and stakeholders to deliver scalable, high-quality solutions
- Work within the Google Cloud Platform (GCP) ecosystem, focused on DialogFlow CX and AI capabilities
Key Skills:
- Strong hands-on experience with Google DialogFlow CX and CCAI
- Proven track record building voice bots and GenAI-powered solutions
- Experience with API integrations; GraphQL knowledge preferred
- Comfortable working in an Agile delivery environment
- Excellent communication and problem-solving skills
Salary (Rate): £70.00/hr
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Insight Global are looking for an experienced Engineer / Developer with strong expertise in Google CCAI and DialogFlow CX to join a leading multi-media client based in Osterley, London on a 12-month contract. You’ll be responsible for building AI-powered voice bots, developing GenAI-driven conversational solutions, and integrating these with backend systems via APIs. This is a hands-on role within a SAFE Agile team, working on new implementations and helping shape the client’s conversational AI strategy.
Key Responsibilities
- Build and deploy Google DialogFlow CX voice bots to enhance customer experience
- Use Google CCAI and GenAI technologies to create natural, intelligent conversational flows
- Integrate voice bots with backend systems using APIs and GraphQL
- Collaborate with engineers and stakeholders to deliver scalable, high-quality solutions
- Work within the Google Cloud Platform (GCP) ecosystem, focused on DialogFlow CX and AI capabilities
Must-Haves:
- Strong hands-on experience with Google DialogFlow CX and CCAI
- Proven track record building voice bots and GenAI-powered solutions
- Experience with API integrations; GraphQL knowledge preferred
- Comfortable working in an Agile delivery environment
- Excellent communication and problem-solving skills
Plusses:
- Experience working on customer experience platforms
- Broader exposure to Google Cloud Platform and AI tools