Global Quality Assurance Reviewer (Claims) - CSPJP00036959
Posted 6 days ago by Experis UK
£450 Per day
Inside
Hybrid
London, England, United Kingdom
Summary: The Global Quality Assurance Reviewer will conduct claim file reviews to ensure compliance with best practices and identify improvement opportunities within Casualty claims. This role requires collaboration across various claim complexities and geographies, emphasizing quality and technical excellence. The position is based in London with a hybrid working arrangement, requiring three days in the office. The contract is set to last until December 31, 2025.
Key Responsibilities:
- Perform quality reviews on claim files in line with programme guidelines and best practice standards.
- Lead and organise Benchmark reviews, including scheduling, team oversight, and reporting.
- Communicate effectively with business partners, delivering constructive feedback and supporting continuous improvement.
- Identify trends and areas for enhancement, working with claims teams to implement action plans.
- Provide support for personal development and skill enhancement initiatives.
Key Skills:
- Proven experience in handling and auditing Casualty claims across multiple sublines.
- Strong understanding of industry best practices in claims handling.
- Experience in claims analysis and audit is desirable.
- Excellent attention to detail and ability to make actionable recommendations.
- Strong verbal and written communication skills, with the ability to influence and manage stakeholder expectations.
- Organised and proactive approach to work.
- Additional language skills (French and/or German) are desirable.
- Willingness to travel (up to 25%) to other office locations.
Salary (Rate): £450 per day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Title: Global Quality Assurance Reviewer
Length: 31/12/2025
Rate: £450 per day via Umbrella
Location: Hybrid - London 3 days a week
A leading global insurance organisation is seeking an experienced Global Quality Assurance Reviewer to join their UK-based team. This is a fantastic opportunity to contribute to a high-impact function within a dynamic and international environment.
About The Role
The successful candidate will be responsible for conducting claim file reviews to assess compliance with best practices and identify opportunities for improvement across Casualty claims. The role involves working across various levels of claim complexity and geographies, ensuring consistent quality and technical excellence.
Key Responsibilities
- Perform quality reviews on claim files in line with programme guidelines and best practice standards.
- Lead and organise Benchmark reviews, including scheduling, team oversight, and reporting.
- Communicate effectively with business partners, delivering constructive feedback and supporting continuous improvement.
- Identify trends and areas for enhancement, working with claims teams to implement action plans.
- Provide support for personal development and skill enhancement initiatives.
What We're Looking For
- Proven experience in handling and auditing Casualty claims across multiple sublines.
- Strong understanding of industry best practices in claims handling.
- Experience in claims analysis and audit is desirable.
- Excellent attention to detail and ability to make actionable recommendations.
- Strong verbal and written communication skills, with the ability to influence and manage stakeholder expectations.
- Organised and proactive approach to work.
- Additional language skills (French and/or German) are desirable.
- Willingness to travel (up to 25%) to other office locations.
Either apply direct! Or please contact me on
Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.