Genesys Cloud Engineer

Summary: The role of Genesys Cloud Engineer involves designing, delivering, and supporting modern contact centre solutions for a leading organization. This position is based in Cardiff and requires in-person attendance once a month. The initial contract is for six months, with the possibility of extension, and is structured as an umbrella engagement. Excellent day rates are offered for this position.

Key Responsibilities:

• Design, deliver, and support modern contact centre solutions.
• Collaborate with stakeholders to understand requirements and implement solutions.
• Provide hands-on technical expertise in Genesys Cloud.
• Ensure the reliability and performance of contact centre systems.

Key Skills:

• Experience with Genesys Cloud technology.
• Strong understanding of contact centre solutions.
• Hands-on technical skills in system design and support.
• Ability to work collaboratively with teams and stakeholders.

Salary (Rate): undetermined

City: Cardiff

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT