Summary: The General Manager of Retail Contract Hire will lead and expand the Retail Contract Hire business at Volkswagen Financial Services, focusing on driving sales, enhancing operational efficiencies, and ensuring exceptional customer outcomes. This senior leadership role requires a proven track record in stakeholder management and strategic delivery within the automotive financial services sector. The position offers a hybrid working arrangement based in Milton Keynes, with a strong emphasis on team development and collaboration. The successful candidate will be instrumental in shaping the strategic direction of the business while fostering a high-performing team culture.

Key Responsibilities:

• Improve operational efficiencies within the RCH business to maximize customer experiences.
• Ensure customer needs are met through effective RCH finance sales and renewals, aiming for high satisfaction and retention.
• Develop and nurture relationships with key stakeholders, ensuring alignment on business goals and performance expectations.
• Drive sales performance in the Retail Contract Hire sector, identifying growth opportunities and implementing strategies to increase market share.
• Contribute to the overall strategic direction of VWFS UK Ltd, delivering long-term value and growth.
• Lead and motivate a high-performing team, fostering collaboration, innovation, and continuous improvement.

Key Skills:

• Comprehensive understanding of contemporary automotive and captive Financial Services.
• Significant sales-based experience within Financial Services / Vehicle leasing sectors.
• High degree of understanding of key operational compliance aspects.
• Detailed understanding of automotive financial services products and distribution.
• Excellent collaboration and team player skills, able to interact cross-functionally.
• Strategic, analytical, and commercial thinking abilities.
• Strong written and oral communication skills for presenting complex data clearly.
• Progressive mindset, prepared to challenge thinking to enhance Contract Hire capabilities.

Salary (Rate): 85000

City: Milton Keynes

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Senior

Industry: Finance