Future Fit Organisational Change Management (OCM) Lead
Posted 2 weeks ago by Dunelm
Negotiable
Fixed-Term
Hybrid
Kidderminster, England, United Kingdom
Summary: This role is a fixed-term contract for 18 months as the Future Fit Organisational Change Management (OCM) Lead, based at the Leicester Support Centre with hybrid working arrangements. The position focuses on driving the people-side of change during a significant business transformation program aimed at standardizing processes, data, and systems. The OCM Lead will work to ensure the adoption of new ways of working, improve colleague experience, and realize business benefits through behavioral change and reduced resistance.
Key Responsibilities:
- Drive the people-side of change in the Future Fit transformation program.
- Ensure new ways of working are fully adopted by colleagues.
- Improve colleague experience and realize business benefits.
- Focus on driving behavioral change and reducing resistance.
- Champion the adoption of new processes, data, and systems.
Key Skills:
- Experience in organizational change management.
- Strong understanding of business transformation processes.
- Ability to drive behavioral change and manage resistance.
- Excellent communication and interpersonal skills.
- Experience in improving colleague experience.
Salary (Rate): undetermined
City: Kidderminster
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: Other
Overview This is a fixed term contract for 18 months. The full-time role is based at Leicester Support Centre with hybrid ways of working. Future Fit is our key business transformation programme that will improve ways of working for colleagues by standardising and future proofing our end-to-end processes, data and systems. It is a huge and exciting business transformation. This role drives the people-side of change in our transformation to ensure that new ways of working are fully adopted, colleague experience is improved and business benefits are realised. The focus of the role is on driving behavioural change, reducing resistance and championing adoption of new processes, data and systems.