Functional Consultant - Dynamics 365 Sales & Business Central
Posted Today by Totaljobs
Negotiable
Outside
Hybrid
Nottingham (NG1)
Summary: The Senior Functional Consultant role focuses on supporting a transformation program by migrating from a legacy ERP system to Microsoft Dynamics 365 Business Central and optimizing Dynamics 365 Sales (CRM). The consultant will be responsible for the end-to-end quote-to-cash lifecycle, ensuring integration between CRM and ERP, and promoting best practices. This position requires strong expertise in Dynamics 365 implementations and a deep understanding of quote-to-cash processes. The role is hybrid and based in Nottingham, with an initial contract duration of 6 months.
Key Responsibilities:
- Lead end-to-end process discovery across the commercial lifecycle: Opportunity, Quote, Order, Fulfilment, Billing, Service
- Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales
- Ensure alignment and integration between Dynamics 365 Sales and Business Central
- Translate business requirements into functional designs aligned to platform capabilities
- Challenge legacy processes and promote standardised, scalable solutions
- Define and document current and future-state process maps, functional requirements, and user stories
- Support solution design decisions in collaboration with technical and delivery teams
- Drive process optimisation and automation using Dynamics capabilities
- Support data migration activities, including product catalogue and pricing structures, customer and contract data
- Lead and support UAT, including test coordination and execution
- Ensure business readiness and successful adoption of new processes
Key Skills:
- Proven experience delivering end-to-end Dynamics 365 Business Central implementations
- Strong expertise in Dynamics 365 Sales (CRM), including product catalogue design and pricing models
- Deep understanding of quote-to-cash (Q2C) processes across CRM and ERP
- Strong knowledge of Business Central modules, including Finance, Sales & Purchasing, Inventory & Warehousing
- Experience designing and supporting CRM-ERP integrations (D365 Sales & BC)
- Strong capability in functional design and documentation
- Process improvement and standardisation skills
- Stakeholder engagement across business and IT
- Experience migrating from legacy or highly customised systems to Dynamics
Salary (Rate): undetermined
City: Nottingham
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Senior Functional Consultant - Dynamics 365 Sales & Business Central (Contract)
Location: Hybrid - Nottingham
Contract Duration: 6 months initially
IR35 Status: Outside IR35
Overview
We are seeking an experienced Senior Functional Consultant to support a high-profile transformation programme, migrating from a legacy ERP system to Microsoft Dynamics 365 Business Central, alongside implementing and optimising Dynamics 365 Sales (CRM).
This is a key role responsible for shaping the end-to-end quote-to-cash lifecycle, ensuring seamless integration between CRM and ERP, and driving alignment to Dynamics best practice.
Key Responsibilities
- Solution & Process Design
- Lead end-to-end process discovery across the commercial lifecycle: Opportunity ? Quote ? Order ? Fulfilment ? Billing ? Service
- Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales
- Ensure alignment and integration between Dynamics 365 Sales and Business Central
- Translate business requirements into functional designs aligned to platform capabilities
- Challenge legacy processes and promote standardised, scalable solutions
- Functional Delivery
- Define and document: Current and future-state process maps
- Functional requirements and user stories
- Cross-system data models (products, pricing, customers, contracts)
- End-to-end operating model across quote-to-cash
- Support solution design decisions in collaboration with technical and delivery teams
- Drive process optimisation and automation using Dynamics capabilities
- Data & Integration
- Support data migration activities, including: Product catalogue and pricing structures
- Customer and contract data
- Data validation, transformation, and reconciliation
- Ensure clean and scalable data models across CRM and ERP
- Testing & Deployment
- Lead and support UAT, including: Cross-system scenario definition (CRM ? Business Central)
- Test coordination and execution
- Issue triage and resolution
- Support cutover, go-live, and hypercare activities
- Ensure business readiness and successful adoption of new processes
Key Skills & Experience
- Proven experience delivering end-to-end Dynamics 365 Business Central implementations, with strong expertise in Dynamics 365 Sales (CRM), including: Product catalogue design
- Pricing and discounting models
- Quoting and proposal processes
- Deep understanding of quote-to-cash (Q2C) processes across CRM and ERP
- Strong knowledge of Business Central modules, including: Finance
- Sales & Purchasing
- Inventory & Warehousing
- Projects / Jobs / Resource billing
- Service Management
- Experience designing and supporting CRM-ERP integrations (D365 Sales & BC)
- Strong capability in: Functional design and documentation
- Process improvement and standardisation
- Stakeholder engagement across business and IT
- Experience migrating from legacy or highly customised systems to Dynamics
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