Front of House Host – Investment Banking

Summary: The Front of House Host in Investment Banking is responsible for delivering exceptional service to visitors, ensuring a professional and welcoming atmosphere. This role involves managing visitor registration, coordinating guest arrivals, and assisting with meeting room setups and onsite events. The position requires strong customer service skills and effective collaboration with various stakeholders. The role is primarily office-based, with a minimum of four days in the office.

Key Responsibilities:

• Deliver an exceptional front-of-house experience, offering outstanding service to all visitors.
• Support visitor registration and ensure compliance with security protocols.
• Coordinate guest arrivals in collaboration with the Front of House Administrator.
• Manage enquiries and requests efficiently, providing timely and professional responses.
• Assist with client meeting room set-ups, including beverage and catering arrangements.
• Provide reception desk cover on the client floor as required.
• Assist with coordination of onsite events.
• Help maintain tea-points and copy rooms, ensuring they are well-organized and stocked.
• Undertake special projects and provide support to management as needed.

Key Skills:

• Strong customer service skills.
• Knowledge of MS Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to effectively collaborate with a diverse range of stakeholders.
• Good interpersonal, organizational, communication, and problem-solving skills.
• Must be hands-on and willing to perform all responsibilities needed for success.

Salary (Rate): £42,000 yearly

City: London

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other