Summary: The role of Freelance Mid-weight UX Researcher involves collaborating with a leading FinTech company on a long-term project focused on enhancing user experience and boosting website conversions. The position requires applying both qualitative and quantitative research methods to derive actionable insights and present findings to stakeholders. The researcher will work primarily in-house with a hybrid setup, contributing to various digital initiatives. This role is classified as inside IR35, requiring the use of an umbrella company for invoicing.

Key Responsibilities:

• Apply qualitative & quantitative methods for actionable insights.
• Present research findings for stakeholder alignment & decisions.
• Collaborate with Digital teams to enhance UX & boost conversions.
• Use AI & research tools to optimize insights & operations.
• Combine multiple data sources (user research, analytics, A/B tests) to refine UX.
• Conduct UX benchmarking & best practices analysis.

Key Skills:

• Proven UX research impacting website conversion.
• Hands-on experience in all research stages (qual & quant).
• Ability to translate data into clear, strategic actions.
• Strong stakeholder management & research communication.
• Manage multiple projects in a fast-paced environment.
• Experience in design thinking workshops.

Salary (Rate): 200

City: Newcastle

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Finance