Freelance Senior UX Researcher
Posted 1 day ago by Salt
£500 Per day
Inside
Hybrid
London, UK
Summary: The Senior User Researcher (Freelance) role involves supporting a subscription-based digital product across web and mobile platforms, focusing on discovery, monetisation, and subscription experience optimisation. The position requires an experienced researcher adept at navigating ambiguity and influencing senior stakeholders while translating research into actionable product and design directions. This hands-on contract role is expected to last for an initial three months with a strong possibility of extension. The researcher will work in a hybrid model, requiring two days on-site in London and regular travel to Nottingham.
Key Responsibilities:
- Lead end-to-end user research across subscription journeys on web and app
- Plan and research to validate freemium models, pricing, and monetisation
- Run discovery activities, including user interviews, usability testing, and concept validation
- Design research plans covering both tactical improvements and strategic redesign initiatives
- Analyse and synthesise research findings into clear, actionable insights
- Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders
- Champion human-centred design, accessibility, and usability across the product life cycle
Key Skills:
- Background in subscription-based products and/or E-commerce preferred
- Strong qualitative research skills (quantitative experience beneficial)
- Confidently framing research questions, defining hypotheses, and selecting methodologies
- Experience using remote research tools (eg UserTesting or similar)
- Familiarity with analytics platforms
Salary (Rate): £500 per day
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Senior User Researcher (Freelance Contract)
Contract Overview
We are hiring a Senior User Researcher (Freelance) to support a subscription-based digital product across web and mobile app. This is a hands-on contract role focused on discovery, monetisation, and subscription experience optimisation.
This role suits an experienced researcher who is comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction.
Contract DetailsStart date: ASAP/mid-January
Contract length: Initial 3 months (strong possibility to extend)
Location: London (Victoria)
Work pattern: Hybrid - 2 days per week on-site (cannot be remote)
Travel: Regular travel to Nottingham is required
Work schedule: Full-time, Monday-Friday
Reporting to: Product and Design leadership
IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader)
Day rate: £500 per day
Key Responsibilities
Lead end-to-end user research across subscription journeys on web and app
Plan and research to validate freemium models, pricing, and monetisation
Run discovery activities, including user interviews, usability testing, and concept validation
Design research plans covering both tactical improvements and strategic redesign initiatives
Analyse and synthesise research findings into clear, actionable insights
Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders
Champion human-centred design, accessibility, and usability across the product life cycle
Background in subscription-based products and/or E-commerce preferred
Strong qualitative research skills (quantitative experience beneficial)
Confidently framing research questions, defining hypotheses, and selecting methodologies
Experience using remote research tools (eg UserTesting or similar)
Familiarity with analytics platforms
*Rates depend on experience and client requirements