Freelance Luxury Brand Evaluator - Teesside, UK
Posted 1 day ago by CXG
Negotiable
Undetermined
Undetermined
Stockton-On-Tees, England, United Kingdom
Summary: The role of a Freelance Luxury Brand Evaluator involves assessing customer experiences with premium brands in fashion, beauty, jewelry, and automobiles. Evaluators will provide critical feedback through discreet visits to stores or online interactions, shaping the future of luxury services. This position offers flexibility in assignments and the opportunity to collaborate with iconic brands. Candidates must be current customers of luxury brands and possess a keen eye for detail and customer experience.
Key Responsibilities:
- Choose assignments that align with personal preferences and profile.
- Visit luxury stores or evaluate online customer experiences.
- Engage with sales associates and observe the ambiance and service quality.
- Provide honest feedback through questionnaires on the platform.
Key Skills:
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience required; emphasis on honest feedback.
Salary (Rate): undetermined
City: Stockton-On-Tees
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
Our Luxury Partners:
- Fashion & Couture Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare Guerlain, Sephora, L'Oréal, Givenchy
- Automotive Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
- Observe carefully - check the ambiance, service quality, and overall customer experience
- Provide honest feedback - use our platform to share your observations through questionnaires
Perks of the Role:
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with the potential for reimbursement on purchases
- A user-friendly platform for managing missions and feedback
How to Join the CXG Community:
- Register: sign up at live.cxg.com and confirm your email
- Complete your profile: fill out your details to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin making a difference in the luxury market
Compensation:
- Non-Purchase Evaluations: Earn a fee based on mission complexity
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements Must be 18 years or older Current customer of premium and luxury brands Not currently under contract with any retail brands, to ensure impartiality Punctual, organized, detail-oriented, and reliable Observant and passionate about customer experience No prior experience is required; we value honest feedback from genuine customers