Freelance IT Support and Network Engineer
Posted 4 days ago by Beryl Technologies
Negotiable
Undetermined
Undetermined
Birmingham, England, United Kingdom
Summary: The role involves providing onsite IT and network support as a freelance technician, focusing on casual tasks in the Birmingham area. It is a contract-based position with flexible scheduling based on availability for various assignments. Responsibilities include desktop support, hardware installation, and coordination with remote teams for network devices. Candidates must possess strong technical skills and experience in IT support and administration.
Key Responsibilities:
- Provide desktop and end-user IT support.
- Install and replace server/rack hardware (e.g., HDD, RAM).
- Offer onsite hands & eyes support for network devices in coordination with remote teams.
Key Skills:
- Strong expertise in Desktop/System Administration.
- Customer Support and Incident/Change/Release management experience.
- Knowledge of Windows Server Administration and ITIL best practices.
- Understanding of DHCP, DNS, IP addressing, subnetting, LAN/Wi-Fi troubleshooting, and Ethernet configurations.
- Hands-on troubleshooting skills with multiple operating systems, including Windows, iOS, Android, and Blackberry devices.
Salary (Rate): undetermined
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We are looking for Onsite IT & Network Support Engineers/Technicians to support casual, freelancing-type tasks in your area. This is a contract-based opportunity , where you will be paid on an hourly, daily, or half-day basis depending on the assignment. Tickets will be dispatched according to your location, and you can support them based on your availability (weekdays or weekends) .
Scope of Work (L1 & L2 IT/Networking Support):
- Desktop and end-user IT support.
- Server/rack hardware installation & replacement (e.g., HDD, RAM, etc.).
- Onsite hands & eyes support (console access for Routers, Switches, Firewalls) in coordination with remote teams.
Required Skill Set:
- Strong expertise in Desktop/System Administration , Customer Support, and Incident/Change/Release management.
- Experience supporting various third-party applications on Windows platforms.
- Knowledge of Windows Server Administration and IT Infrastructure Library (ITIL) best practices.
- Good understanding of DHCP, DNS, IP addressing, subnetting, LAN/Wi-Fi troubleshooting, and Ethernet configurations .
- Hands-on troubleshooting skills with multiple operating systems, including Windows, iOS, Android, and Blackberry devices.