Food and Beverage Assistant
Posted 5 days ago by THG Ingenuity
Negotiable
Undetermined
Undetermined
Manchester, England, United Kingdom
Summary: The Food & Beverage Assistant role at King Street Townhouse Hotel involves delivering exceptional customer service and maintaining high operational standards in a luxury hospitality environment. The position requires a friendly demeanor and the ability to manage guest interactions effectively while adhering to brand standards. Candidates should possess relevant experience and a passion for creating memorable guest experiences. This role is part of THG Ingenuity, which supports a diverse and inclusive workplace.
Key Responsibilities:
- Welcome members and guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with club security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Key Skills:
- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills
- 1+ years experience in a 5* or luxury hospitality setting (desirable)
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
Food & Beverage Assistant We are currently recruiting for an experienced Food & Beverage Assistant to join us at King Street Townhouse Hotel. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Main Duties of the Role
- Welcome members and guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with club security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements
- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills
Desirable
- 1+ years experience in a 5* or luxury hospitality setting
Benefits Include
- Fantastic bedroom rates for yourself and F&F
- 20% off dining at King Street Townhouse Hotel
- 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
- Onsite GP (avoid the waits!)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off
About THG Experience
THG Experience curates a portfolio of exceptional hospitality destinations where considered design, world-class facilities and intuitive service come together. Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury.
About King Street Townhouse Hotel
In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions.
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.