Fixed Term Contract Part time 30h (June - Aug) - Client Advisor - Sloane Street London
Posted 2 weeks ago by AMI PARIS
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Client Advisor role at AMI involves building customer loyalty and enhancing the shopping experience during the summer sales period. Responsibilities include customer relations, stock management, and visual merchandising, all while embodying the brand's values. The position requires experience in luxury sales and a strong understanding of fashion trends. This is a fixed-term, part-time contract from June to August, with a focus on customer service and relationship building.
Key Responsibilities:
- Welcome customers according to AMI values and understand their needs.
- Assist customers during fittings and manage alterations as needed.
- Build strong, long-term relationships with clients and introduce new customers to the brand.
- Manage stock, including reception of goods and inventory rotation.
- Ensure store presentation and cleanliness, actively participating in visual merchandising.
Key Skills:
- Experience in luxury sales and/or designer clothing.
- Excellent interpersonal skills and a customer-service spirit.
- Strong interest in fashion and familiarity with luxury market trends.
- Fluency in English; knowledge of another language is an asset.
- Dynamic, curious, and willing to engage in new projects.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
Job Description Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period. A Client Advisor's Responsibilities Include CUSTOMER RELATIONS The Client Advisor's Mission Is To Invite Customers To Explore The World Of AMI And To Offer a Unique Shopping Experience Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood. Understands customer needs and proposes a relevant selection of products while encouraging cross selling. Assists customers during fittings and accommodating any alterations when needed. Embraces a customer loyalty culture, builds strong and long-term relationships with clients. Introduces new customers to the brand. STOCK Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.) VISUAL MERCHANDISING Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc. Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Job Requirements Experience in luxury sales and/or designer clothing and familiar with sales techniques. Curious and willing to dedicate yourself to a new project. Smiling, dynamic, involved, and excellent interpersonal skills. Mastering customer service skills and demonstrating ability to foster a customer-service spirit. Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends. English is a must and another language is a real asset. Fixed Term Contract (from the beginning of June until the end of August) // 30 hours/week (part-time). Why join the " f.AMI.ly "? Join a fast-growing, caring fashion house. Gain enriching experience and familiarize yourself with the luxury and retail sectors. Join a stimulating and passionate team.