About The Role12 Month Fixed Term Contract/ Secondment We are seeking an experienced Financial Crime Operations Officer to join our growing Financial Crime Operations team and undertake the first line of defence financial crime activities across multiple products and business units in accordance with internal standards, quality measures and agreed service level agreements.This role can be based in either our Solihull or Cardiff office and we are a Hybrid working business. You will work a flexible shift pattern within the hours of 8.00am-6.00pm Monday - Friday, 9.00am - 6.00pm Saturday and 10.00am - 5.00pm Sunday (1 in 4 weekends).Key Responsibilities Undertake customer due diligence measures to inform customer risk assessment and perform relevant risk sensitive actions. Conduct risk sensitive ongoing monitoring on all customers that posed an increased risk and are onboarded in accordance with the Group s risk appetite. Identify applications that pose an additional risk to the business and undertake relevant actions to mitigate the risk including completion of enhanced due diligence, escalation to compliance officers etc. Review transactions on a risk sensitive basis to identify, and where required, escalate any indicators of suspicion. Investigate unusual activity reports raised by the team or received from the business. Where required, submit reports to the Group s Nominated Officer. Consider and respond to data requests received from relevant third parties and law enforcement in relation to financial crime investigations. Support the business areas to understand their requirements and obligations as set out within the Group Financial Crime policies. Design, develop and deliver bespoke financial crime awareness training to the business, where required. What You Will Bring Experience of working in a financial crime function, preferably within a financial services environment. Understanding of the UK financial crime legal and regulatory framework. Previous experience in undertaking customer screening, transaction monitoring, suspicious activity reporting and complex fraud investigations. Logical thinker with an attention to detail. Strong verbal and written communication skills. Ability to work off own initiative and prioritise workload. How You Will Be RewardedAlong with a competitive annual salary, we offer; Annual bonus scheme Life assurance Matched pension contributions 25 days annual leave plus bank holidays and your birthday off, on us! A wide range of flexible benefits from Cycle2Work to private healthcare Free fruit and hot drinks throughout the day Paid volunteering days and matched charity fundraising Free parking Everyone is different. Everyone is valued.As part of our vision to become the most trusted specialist lender in the UK, we ve been helping customers and businesses fulfil their ambitions s ince 1952 . In that time, we ve learned that we re more than the sum of our parts. We re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse . All of our people are different, and this is something we celebrate .Every one of our employees brings unique talent, ability and perspective to their role.That s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.We re an award-winning bank providing savings accounts and lending services to over one million customers. We re Secure Trust Bank Group. We embrace difference.Notes/Brief For Recruitment TeamAbout The CompanyOur customers are at the heart of everything we do, but we can t achieve our customer focused strategy without the right people in our team.At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.











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