Key responsibilities
- Partner with senior leaders across Customer, Services and Delivery functions
- Provide commercial financial insight and challenge around services performance
- Support budgeting, forecasting and rolling planning activity
- Analyse and report on professional services revenue, revenue per FTE and revenue per customer
- Support resource planning, utilisation and headcount decision-making
- Provide insight into project and customer profitability
- Analyse delivery performance, margins, costs and key commercial drivers
- Develop financial models, business cases and scenario analysis
- Support decisions around customer engagements, resource deployment and service delivery
- Own and improve monthly financial and management reporting
- Highlight financial risks, opportunities and performance trends
- Identify opportunities to improve utilisation, productivity, margin and commercial performance
- Translate complex financial and operational information into clear recommendations for senior stakeholders
Skills and experience
- Qualified accountant - ACA, ACCA, CIMA or equivalent
- Strong Finance Business Partnering / Commercial Finance experience
- Previous experience partnering Professional Services, Consulting, Managed Services or resource-based delivery teams
- Experience supporting a business model where employees or consultants are deployed onto customer engagements
- Strong understanding of services revenue, utilisation, revenue per FTE, customer profitability and delivery margins
- Experience working within a large, complex organisation, ideally 5,000+ employees
- Strong budgeting, forecasting, management reporting and financial modelling experience
- Proven experience influencing senior non-finance stakeholders
- Experience supporting resource planning, headcount decisions and operational performance
- Strong commercial judgement and analytical capability
- Excellent Excel and financial modelling skills
- Comfortable working in a fast-paced, matrix environment with multiple senior stakeholders
Industry:
Finance & Strategy