Field Service Technician

Field Service Technician

Posted 5 days ago by 1752293242

Negotiable
Outside
Undetermined
USA

Summary: Our client is seeking experienced Field Service Technicians to support the deployment of advanced systems at customer installation sites, specifically for Air Traffic Control (ATC) products. The role involves coordinating, managing, and executing system installations while ensuring high-quality service and customer satisfaction. Technicians will be required to travel extensively, with up to 95% of the time spent on domestic and occasional international travel. Candidates must reside within commuting distance of a major international airport.

Key Responsibilities:

  • Conduct site surveys and perform installation and repairs of equipment/systems to meet Client's performance standards
  • Diagnose malfunctions, perform repairs, and execute preventative maintenance
  • Provide remote customer support and resolve service tickets in the system
  • Participate in a rotating 24/7 on-call schedule, including on-demand travel
  • Interpret complex system architectures for effective diagnostics
  • Read and apply blueprints, specifications, and electrical schematics for installations
  • Represent Client in a professional support role, ensuring customer satisfaction
  • Prepare accurate daily logs and reports of time and inventory used
  • Work independently on moderately complex assignments
  • Maintain strong communication with customers in a professional environment

Key Skills:

  • 4+ years of experience in systems repair, maintenance, and installation (telecom cabling experience a plus)
  • Familiarity with ATC systems installation and service is preferred
  • Proven experience conducting site surveys
  • Hands-on experience with electrical, mechanical, and construction projects
  • Strong understanding of IP networking and configuration
  • Basic knowledge of RF concepts and equipment
  • Proficient in Microsoft Office Suite and ticketing systems
  • Able to lift up to 75 pounds (loading/unloading equipment and materials)
  • Willingness to travel extensively and work non-standard hours, including weekends and holidays
  • Must reside within commuting distance of a major U.S. commercial service airport
  • U.S. Person with ability to obtain FAA Public Trust clearance and pass a government background check

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: undetermined

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Title: Field Service Technician - ATC Program
Duration
: 6-12 month contract
Locations: Atlanta, GA OR Miami, FL OR Ft. Lauderdale, FL OR Jacksonville, FL - (Must live within 1 hour of a major international airport)

Travel Requirement: Up to 95% (Domestic with occasional international travel)

Summary:
Our client is seeking experienced Field Service Technicians to support the deployment of advanced systems at customer installation sites. This role will support services for Air Traffic Control (ATC) products. Technicians will work closely with customers and contracting partners to coordinate, manage, and execute system installations, ensuring high-quality service and customer satisfaction.

Key Responsibilities:

  • Conduct site surveys and perform installation and repairs of equipment/systems to meet Client's performance standards
  • Diagnose malfunctions, perform repairs, and execute preventative maintenance
  • Provide remote customer support and resolve service tickets in the system
  • Participate in a rotating 24/7 on-call schedule, including on-demand travel
  • Interpret complex system architectures for effective diagnostics
  • Read and apply blueprints, specifications, and electrical schematics for installations
  • Represent Client in a professional support role, ensuring customer satisfaction
  • Prepare accurate daily logs and reports of time and inventory used
  • Work independently on moderately complex assignments
  • Maintain strong communication with customers in a professional environment
Required Skills:
  • 4+ years of experience in systems repair, maintenance, and installation (telecom cabling experience a plus)
  • Familiarity with ATC systems installation and service is preferred
  • Proven experience conducting site surveys
  • Hands-on experience with electrical, mechanical, and construction projects
  • Strong understanding of IP networking and configuration
  • Basic knowledge of RF concepts and equipment
  • Proficient in Microsoft Office Suite and ticketing systems
  • Able to lift up to 75 pounds (loading/unloading equipment and materials)
  • Willingness to travel extensively and work non-standard hours, including weekends and holidays
  • Must reside within commuting distance of a major U.S. commercial service airport
  • U.S. Person with ability to obtain FAA Public Trust clearance and pass a government background check
The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan.

Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.