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Field Service Engineer UKI

Posted 1 week ago by Planet Pharma

Field Service Engineer – UK (Full-Time, Travel-Focused) If you enjoy variety, autonomy, and working with cutting-edge technology, this role may be your next great move.

We’re searching for a Field Service Engineer who loves solving problems, supporting customers, and keeping high-performance medical devices running at their best.

What You’ll Do

  • Support clinicians by installing, maintaining, and repairing advanced laser and energy-based systems.
  • Own your territory by planning service visits, coordinating with dispatch, and ensuring customers feel supported.
  • Diagnose complex issues using your knowledge of electronics, optics, and mechanical components.
  • Collaborate with internal teams to escalate unusual cases and share insights that improve product performance.
  • Promote service excellence through clear communication, professionalism, and a solutions-oriented approach.
  • Spot opportunities for upgrades, training, and service agreements.

What You Bring

  • Technical degree or equivalent hands-on experience.
  • Several years working with complex electronic systems; laser experience is a bonus.
  • Strong troubleshooting instincts and the ability to think creatively under pressure.
  • A friendly, confident communication style.
  • Willingness to travel frequently, including overnight stays.
  • Valid driver’s licence and ability to travel across the UK and EU without restriction.
Rate:
Not specified
Location:
London
IR35 Status:
Not specified
Remote Status:
Not specified
Industry:
Engineering
Seniority Level:
Mid-Level

Take-Home Pay

Not Available

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