Field Service Engineer - Northern Ireland

Summary: The Field Service Engineer role at Matthew Algie involves installing, maintaining, and repairing coffee equipment across customer accounts in South and South-West Ireland. The position requires a strong background in electrical and mechanical maintenance, with a focus on customer service and safety compliance. The role offers autonomy in scheduling while providing support from a technical team. This is a fixed-term contract for six months, emphasizing sustainability and community engagement within the coffee industry.

Key Responsibilities:

• Install, maintain, and repair coffee equipment for various customer accounts.
• Conduct planned maintenance and respond to reactive calls for machine malfunctions.
• Monitor part usage and ensure compliance with company policy on spares.
• Attend fault calls promptly and efficiently, meeting customer requirements.
• Work independently while having access to support from the technical team.
• Participate in ongoing training as required.

Key Skills:

• Thorough working knowledge of electrical and mechanical maintenance.
• Proven track record in a customer-facing service environment.
• City & Guilds or equivalent certification in Electrical/Mechanical.
• Excellent customer communication and service skills.
• Ability to understand technical diagrams and manuals.
• Full driving license.
• Logical and methodical approach to problem-solving and fault-finding.
• Excellent timekeeping.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other