Field Service Engineer - Earthmoving - Bathgate
Posted 1 day ago by Liebherr Great Britain
Negotiable
Undetermined
Undetermined
Bathgate, Scotland, United Kingdom
Summary: The Field Service Engineer role focuses on servicing, inspecting, and repairing earthmoving machinery at customer sites or depots in Bathgate, Scotland. The position requires diagnosing faults, maintaining service records, and ensuring compliance with manufacturer guidelines while fostering strong customer relationships. The engineer will also contribute to process improvements and uphold workplace safety standards. Successful candidates will have relevant qualifications and experience in a similar role.
Key Responsibilities:
- Carrying out servicing, inspection, and repair of earthmoving machinery and equipment at customer premises or on site.
- Diagnosing specific fault issues and taking appropriate action.
- Returning all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
- Ensuring all service information is read, understood, and filed correctly.
- Correctly filling all service manuals and ensuring they are consistently updated.
- Undertaking all work in compliance with manufacturer guidelines and recommendations.
- Escalating appropriate actions regarding broken or damaged company equipment.
- Developing effective working relationships with the support team at the depot.
- Maintaining a healthy and safe working environment through understanding of workplace safety requirements.
- Supporting the roles of others by completing administration and paperwork effectively and on time.
- Developing outstanding rapport and relationships with all customers.
- Coordinating with customers to understand their needs and adopting a flexible approach.
- Ensuring quality work standards are maintained and that repair sites are left clean.
- Contributing to the improvement of work processes for greater efficiency.
- Promoting company business through maintaining personal image and vehicle condition.
Key Skills:
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
- GCSE passes grades A-C in Mathematics and English.
- Previous experience in a similar role and/or industry.
- Flexible approach to work.
- Ability to use own initiative.
- Computer literate with relevant IT skills.
Salary (Rate): undetermined
City: Bathgate
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Engineering
Field Service Engineer - Earthmoving - Bathgate
Responsibilities Of a Field Service Engineer
- Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
- Diagnosing specific fault issues and action appropriately.
- Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensuring all service information is read, understood and filed.
- Correctly filling all service manuals and that they are consistently updated.
- Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalating the appropriate action in relation to broken or damaged company equipment.
- Developing an effective working relationship with the support team at the depot and can support others where required.
- Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Developing outstanding rapport and relationships with all customers.
- Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
- Effectively contributing to the improvement of work processes so as to drive greater efficiency.
- Ensuring that self-image is a key contributor to promoting company business, and maintains both personal image and vehicle condition and cleanliness to an exceptional standard at all times.
To be successful in a Field Service Engineer role, you'll need:
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
- GCSE passes grades A-C in Mathematics and English
- Able to demonstrate previous experience in a similar role and/or industry
- Flexible approach to work
- Ability to use own initiative
- Computer literate and able to demonstrate uses of IT relevant to role
Our Offer
- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
One Passion. Many Opportunities.
Job ID 78681
Division Liebherr International
Company Liebherr-Great Britain Ltd.
Area of employment Engineering
Country United Kingdom
Entry level Professionals
Type of contract full time
The company Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location Liebherr-Great Britain Ltd. 35 Inchmuir Road EH48 2EP Bathgate United Kingdom
Contact