Field Production Support Engineering Specialist – Film & TV
Posted 5 days ago by H-Tech Supports
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The Field Production Support Engineering Specialist role involves providing real-time technical support within a high-end film and television production studio. The specialist will bridge production workflows and technical systems, ensuring seamless operation of equipment and data pipelines throughout the production process. This position requires extensive travel to various filming locations and collaboration with creative and technical teams. The ideal candidate will have a strong background in on-set technical support and a deep understanding of production technology.
Key Responsibilities:
- Pre-Production: Onboard and train production crew on technical workflows, lead kick-off calls with production teams to gather requirements and recommend solutions, configure workstations, servers, media storage (NAS/SAN), and networking infrastructure, set up secure data workflows and remote collaboration tools.
- On-Set: Provide real-time support for video village, camera connectivity & data wrangling, troubleshoot production hardware/software (macOS, Windows, wireless systems, monitors, recording devices), resolve network and storage issues to minimize downtime, work with DITs, camera and sound teams to ensure workflow continuity, travel to studios, production offices, and filming locations (UK, Europe, international).
- Post-Production: Support editing suites, grading stations, and post environments, manage media migration, archiving, and delivery compliance, troubleshoot and resolve technical issues with editors, colorists, and vendors.
Key Skills:
- 3+ years of experience in on-set technical support or DIT-assist role for film, TV, or commercials.
- Knowledge of professional cinema camera systems (ARRI, RED, Sony, Canon).
- Proficiency with media storage & transfer tools (NAS/SAN, Aspera, Signiant, Frame.io, etc.).
- Understanding of networking (TCP/IP, VLANs, routing/switching, security basics).
- Experience with macOS and Windows environments.
- Strong troubleshooting, organizational, and communication skills.
- Flexibility to travel extensively & work variable hours.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Field Production Support Engineering Specialist – Film & TV UK & International Travel | High-End Film & Television Studio
We are looking for an experienced Field Production Support Engineering Specialist to join our production technology team. This role is embedded within a high-end film and television production studio , providing real-time technical support for creative and technical crews on-set. You’ll act as a bridge between production workflows and technical systems, ensuring equipment, networks, and data pipelines operate seamlessly from pre-production through final delivery.
Key Responsibilities:
- Pre-Production Onboard and train production crew on technical workflows
- Lead kick-off calls with production teams to gather requirements and recommend solutions
- Configure workstations, servers, media storage (NAS/SAN), and networking infrastructure
- Set up secure data workflows and remote collaboration tools
- On-Set Provide real-time support for video village, camera connectivity & data wrangling
- Troubleshoot production hardware/software (macOS, Windows, wireless systems, monitors, recording devices)
- Resolve network and storage issues to minimize downtime
- Work with DITs, camera and sound teams to ensure workflow continuity
- Travel to studios, production offices, and filming locations (UK, Europe, international)
- Post-Production Support editing suites, grading stations, and post environments
- Manage media migration, archiving, and delivery compliance
- Troubleshoot and resolve technical issues with editors, colorists, and vendors
Qualifications:
- 3+ years of experience in on-set technical support or DIT-assist role for film, TV, or commercials
- Knowledge of professional cinema camera systems (ARRI, RED, Sony, Canon)
- Proficiency with media storage & transfer tools (NAS/SAN, Aspera, Signiant, Frame.io, etc.)
- Understanding of networking (TCP/IP, VLANs, routing/switching, security basics)
- Experience with macOS and Windows environments
- Strong troubleshooting, organizational, and communication skills
- Flexibility to travel extensively & work variable hours