Fenergo (KYC) System Support - Contract
Posted 1 day ago by 1774334354
£350 Per day
Inside
Hybrid
London
Summary: The Fenergo KYC System Support Specialist role involves providing support and configuration for Fenergo-based KYC systems, focusing on Customer Lifecycle Management and financial compliance. The position requires collaboration with integration teams and business users to ensure effective onboarding workflows and system enhancements. The contract is for three months with potential extensions, and the working arrangement is hybrid.
Key Responsibilities:
- Deliver ongoing support and upkeep for Fenergo CLM applications.
- Set up and oversee KYC onboarding processes, including policies and rule configurations.
- Investigate and fix production-related issues promptly to reduce downtime.
- Partner with integration teams to ensure smooth data exchange across connected systems.
- Assist with API connectivity and maintain stable system interactions.
- Track system health and contribute to analytics and reporting for onboarding and lifecycle activities.
- Support deployment of system improvements, updates, and fixes.
- Engage with business users to capture KYC/AML needs and convert them into technical configurations.
- Keep clear and updated documentation covering support procedures, configurations, and problem resolutions.
Key Skills:
- Immediately Available to start the contract or on a short notice period (max 2 weeks).
- Hands-on experience with Fenergo CLM (Fen-E / Fen-X) configuration and support.
- Financial Services background (preferably Fintech, Payments or Banking).
- Strong understanding of KYC (Know Your Customer) and AML regulations.
- Experience with API integration and system connectivity is desirable.
Salary (Rate): £350 daily
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Fenergo (KYC) System Support - 3m Contract (Possible Extensions)
Pay Rate: £250 - £350 per day via umbrella
London - Hybrid Working
Role Overview
We are seeking a skilled Fenergo KYC System Support Specialist with strong experience in Customer Lifecycle Management (CLM), onboarding workflows, and financial compliance processes. The ideal candidate will support, configure, and enhance Fenergo-based KYC systems while ensuring seamless integration across enterprise platforms.
Key Responsibilities
- Deliver ongoing support and upkeep for Fenergo CLM applications.
- Set up and oversee KYC onboarding processes, including policies and rule configurations.
- Investigate and fix production-related issues promptly to reduce downtime.
- Partner with integration teams to ensure smooth data exchange across connected systems.
- Assist with API connectivity and maintain stable system interactions.
- Track system health and contribute to analytics and reporting for onboarding and lifecycle activities.
- Support deployment of system improvements, updates, and fixes.
- Engage with business users to capture KYC/AML needs and convert them into technical configurations.
- Keep clear and updated documentation covering support procedures, configurations, and problem resolutions
Requirements:
- Immediately Available to start the contract or on a short notice period (max 2 weeks).
- Hands-on experience with Fenergo CLM (Fen-E / Fen-X) configuration and support.
- Financial Services background (preferably Fintech, Payments or Banking)
- Strong understanding of KYC (Know Your Customer) and AML regulations.
- Experience with API integration and system connectivity is desirable.
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