Fast Track Coordinator

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North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) are working towards merging as one organisation from July 2026. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Should you join NBT as an employee prior to our organisations merging, your employment will be automatically transferred across to UHBW. Should your employment begin after our two Trusts merge, you will be employed directly by UHBW and therefore UHBW terms and conditions of service will apply.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

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Job Overview

We are looking for a dynamic forward thinking individual to work within the Fast Track Office. We are looking for someone who likes a challenge and thrives in a fast paced and busy environment. If this is you and you would like to be part of the continually evolving Fast Track team within Cancer Services at North Bristol Trust then please apply.

Main duties of the job

Applicants will need to be a good team worker as well as able to work independently. They will need to be flexible, and able to use their own initiative working proactively with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customer service are met to a high quality standard. You will also need to be able to demonstrate your excellent IT skills and your ability to plan, prioritise, manage your time and problem solve effectively.

Working for our organisation

Cancer Services is a fast paced and friendly environment, where we work together to ensure the best outcome for every patient.

Detailed Job Description And Main Responsibilities

• Negotiate patient appointments to attend Urgent Suspected Cancer clinics, working against CWT standards via the telephone, including any changes to pre-planned dates
• Ensure all relevant patient information is recorded on the Trust’s PAS system and updated accordingly
• To be the point of contact in the Trust for Urgent Suspected Cancer clinic enquiries from patients and staff
• Work flexibly and provide cross cover for colleagues in the Department

Person specification

Essential criteria

• organisational skills
• problem solving
• Team working

Desirable criteria

• Previous experience of working in a medical environment
• Experience of the E-Referral system and booking appointments on medical systems

Education/Training/Qualifications

Essential criteria

• Educated to GCSE standard or equivalent as a minimum requirement

Work Experience

Essential criteria

• Experience of using Microsoft packages and/or data entry

Desirable criteria

• Previous experience of working in a medical environment
• Secretarial/typing experience
• Experience of the E-Referral system and booking appointments on medical systems

Knowledge/Skills/Abilities

Essential criteria

• Excellent attention to detail
• Good Keyboard skills
• Ability to plan own workload

Personal Qualities/Special Circumstances

Essential criteria

• Self confidence
• Team player who is also able to work on own initiative
• Good telephone manner
• Ability to work under pressure

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders. If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.