Facilities, Operations and Safety Manager

The role:

You will take ownership of the day-to-day operation of facilities and services, ensuring a high-quality experience for staff, students and visitors.

Working closely with senior stakeholders, contractors and internal teams, you will also lead health & safety activity and drive improvements across operational processes and service delivery.

Key Responsibilities:

• Lead the day-to-day management of facilities and operational services across multiple sites.
• Oversee health & safety policies, risk assessments, inspections, incident reporting and follow-up actions.
• Manage and develop the facilities operations team, setting priorities and ensuring high standards of delivery.
• Work closely with internal stakeholders, contractors, suppliers and external premises providers.
• Review and improve operational processes, procedures and service standards.
• Manage facilities-related procurement, supplier relationships and budgets, ensuring value for money.
• Support the operational delivery of new, refurbished or changing spaces and facilities.

About you:

• Significant experience in facilities management and operational leadership.
• Higher Education experience is highly desirable, with wider public sector experience required as a minimum.
• Strong experience managing health & safety within a complex environment.
• NEBOSH or IOSH qualification, ideally IOSH Managing Safely.
• Proven line management experience, including motivating and developing staff.
• Experience managing contractors, suppliers, procurement and budgets, alongside strong stakeholder management skills.