Export and Supply Chain Coordinator

Summary: The Export and Supply Chain Coordinator at Adisseo is responsible for supporting the export market from the UK, ensuring compliance with export regulations and managing documentation. This role involves liaising with various internal and external stakeholders to maintain high service levels for customers. The position offers a dynamic international environment and opportunities for professional growth within the company. The role is temporary, lasting 12 months, and includes hybrid working arrangements.

Key Responsibilities:

• Support the sales department mainly on exports to outside the EU
• Act as a main contact for export customer service activities
• Monitor production planning and notify internal customers of any delays
• Collect internal prices and update in ERP system
• Liaise with internal customers from order entry to dispatch/receipt of goods
• Place customer order entries in ERP systems (SAP/Exact)
• Amend dispatch dates if required
• Review red/green report and open order book situation daily
• Create Certificates Of Origin via Chamber of Commerce
• Create Veterinary Certificates via Government website and booking via third party warehouse
• Communicate with lab for specific certificates of analysis
• Liaise with freight forwarders and carriers to collect and deliver goods to customer specifications
• Fulfil and raise invoices daily in an accurate manner
• Establish daily communication with warehouses via telephone and email
• Capture incidents and complaints and log them in the management system
• Collect evidence and participate in the resolution survey
• Book the daily incoming goods from the warehouse
• Create weekly labels for production and make amendments if needed
• Update Purchase Orders for planning
• Use of Hazardous system creating Dangerous Goods Notes and/or transport labels
• Create dispatches preparing for warehouses/hauliers
• Act as backup for the customer service and supply chain assistant during holiday periods

Key Skills:

• Customer orientated focus
• Experience of dealing with export documents is desirable
• Attention to detail
• Excellent communication and decision-making skills, oral and written
• Ability to interact with team members and other internal/external stakeholders
• Teamwork
• Strong organizational skills
• Ability to work under pressure
• Time and Data Management
• IT literate
• Practical knowledge of SAP/Exact is nice to have
• Practical knowledge of MS Office programs
• Ability to work in a matrix organization and network
• Ability to work independently and be results driven

Salary (Rate): undetermined

City: Chester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other