Experience Designer (XD) – (SC Clearance)
Posted 1 week ago by Empiric
Negotiable
Undetermined
Undetermined
England, United Kingdom
Summary: The Experience Designer (XD) role focuses on supporting a leading technology company in a significant Public Sector programme, emphasizing user-centred design for complex digital services. The position requires collaboration with multidisciplinary teams to create accessible and user-friendly services for citizens and stakeholders. The contract is long-term, with a start date as soon as possible and an end date of 30 June 2026. Candidates must be eligible for SC-level clearance and be UK-based.
Key Responsibilities:
- Lead the design of user experiences across digital platforms and services.
- Conduct user research and usability testing to inform design decisions.
- Translate insights and requirements into wireframes, prototypes, and high-fidelity mockups.
- Collaborate with product managers, developers, content designers, and other stakeholders.
- Advocate for accessibility and inclusive design throughout the service lifecycle.
- Design and contribute to service blueprints, user journey maps, and interaction patterns.
- Present designs and concepts to stakeholders, including government clients.
- Work within agile teams to iterate and improve designs based on user feedback and analytics.
Key Skills:
- Proven experience as an Experience Designer or UX Designer in complex environments.
- Strong portfolio demonstrating user-centred design for web-based and digital services.
- Solid understanding of service design principles and the GOV.UK Service Standard.
- Experience designing accessible services (WCAG 2.1 AA compliance).
- Proficiency in using design and prototyping tools (e.g., Figma, Adobe XD, Sketch).
- Excellent communication and stakeholder management skills.
- Must be UK-based and able to pass SC-level security clearance.
- Prior experience working on public sector or government digital services (desirable).
- Familiarity with agile delivery frameworks and multidisciplinary team environments (desirable).
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Experience Designer (XD) – Public Sector Project
Start Date: ASAP
End Date: 30 June 2026
Location: Various locations across the UK (Travel may be required)
Clearance Requirement: Must hold a valid or be eligible for SC-level clearance
Rate: Negotiable
About the Role
We are seeking a highly skilled Experience Designer (XD) to support a leading technology company on a significant Public Sector programme . This is a long-term contract opportunity, ideal for a UX specialist passionate about user-centred design and experienced in working on complex, high-impact digital services. You will work closely with multidisciplinary teams to design intuitive, accessible, and user-friendly services for citizens and internal stakeholders. Your input will help shape how services are designed, built, and delivered, ensuring they meet the needs of users and the objectives of the public sector client.
Key Responsibilities
- Lead the design of user experiences across digital platforms and services.
- Conduct user research and usability testing to inform design decisions.
- Translate insights and requirements into wireframes, prototypes, and high-fidelity mockups.
- Collaborate with product managers, developers, content designers, and other stakeholders.
- Advocate for accessibility and inclusive design throughout the service lifecycle.
- Design and contribute to service blueprints, user journey maps, and interaction patterns.
- Present designs and concepts to stakeholders, including government clients.
- Work within agile teams to iterate and improve designs based on user feedback and analytics.
Essential Skills and Experience
- Proven experience as an Experience Designer or UX Designer in complex environments.
- Strong portfolio demonstrating user-centred design for web-based and digital services.
- Solid understanding of service design principles and the GOV.UK Service Standard.
- Experience designing accessible services (WCAG 2.1 AA compliance).
- Proficiency in using design and prototyping tools (e.g., Figma, Adobe XD, Sketch).
- Excellent communication and stakeholder management skills.
- Must be UK-based and able to pass SC-level security clearance .
Desirable
- Prior experience working on public sector or government digital services.
- Familiarity with agile delivery frameworks and multidisciplinary team environments.